Life is good, until the phone rings and it’s a performance issue. Most DBAs will immediately run an AWR or Statspack report. Usually, that’s a good start. But there is bad news. Most DBAs will also either stare at the report and freeze, start paging through looking for something, or post the report on a forum. Neither of these solutions is a career enhancing maneuver. Here’s the good news. In this presentation, I will teach you how to take an AWR report or a Statspack Report, extract only the information you need, build a diagnostic framework to expose the biggest