ERP/HCM CLOUD: QUARTERLY PATCH PROCESS

Organizations moving to ERP / HCM Cloud often underestimate the pace and impact of the quarterly patch process. We will discuss the challenges and strategies related to the quarterly patch process with two veterans of ERP Cloud, Ravi Prabhu, VP Software Engineering at Broadridge and Brian Pellegrin Assistant Vice President of Cloud Application Support at Service Corporation International.

Learning Objectives:

1. Hear about the expectations presented by the SI as part of the implementation
2. Discuss the early challenges faced in the first few quarters
3. Present best practices and lessons learned from the years of experience since go live