OEM: Metric “Tablespace Allocation Metric” not Collected – Agent is Running but Not Ready

Hi all,

That’s an interesting case with OEM. A client reported the metric “Tablespace Allocation Metric” is not being updated on OEM for a specific database. In this case, the last gathering was in Nov/2020, as you’ll see.

When checking for it, the first try as usual was checking on the OEM agent status, and here is what I got:

oracle:dbserver@mydb02 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
Agent Version          : 12.1.0.5.0
OMS Version            : (unknown)
Protocol Version       : 12.1.0.1.0
Agent Home             : /u01/app/oracle/product/agent12c/agent_inst
Agent Log Directory    : /u01/app/oracle/product/agent12c/agent_inst/sysman/log
Agent Binaries         : /u01/app/oracle/product/agent12c/core/12.1.0.5.0
Agent Process ID       : 61641
Parent Process ID      : 61394
Currently initializing component             : Target Manager (2) (54 of 70)
Receivelet Interaction Manager Current Activity: Outstanding receivelet event tasks
----------------------------------
        TargetID = oracle_pdb.c4test_PDB1 - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:29 
        TargetID = oracle_pdb.c3test_CDBROOT - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:29 
        TargetID = oracle_pdb.c3test_PDB2 - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:30 
        TargetID = oracle_pdb.c4test_CDBROOT - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:29 
        TargetID = oracle_pdb.c6test_CDBROOT - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:29 
        TargetID = oracle_pdb.c3test_PDB3 - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:30 
        TargetID = rac_database.c1prod - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:30 


Target Manager Current Activity              : Compute Dynamic Properties (total operations: 37, active: 7, finished: 28)


Current target operations in progress
-------------------------------------
        oracle_pdb.c6test_CDBROOT - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c4test_PDB1 - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c3test_PDB2 - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c3test_CDBROOT - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c4test_CDBROOT - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c3test_PDB3 - LOAD_TARGET_DYNAMIC running for 120 seconds
        rac_database.c1test - LOAD_TARGET_DYNAMIC running for 120 seconds


Dynamic property executor tasks running
------------------------------


---------------------------------------------------------------
Agent is Running but Not Ready

Agent not ready, that’s interesting.
Trying then to clear the agent state as this has solved some previous similar cases:

oracle:dbserver02@c1test2 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl clearstate agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
EMD clearstate completed successfully

Now running the problematic metric manually:

oracle:dbserver02@c1test2 /u01/app/oracle: runCollection c1test_DW:oracle_pdb tbspAllocation                                                                <
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
EMD runCollection error:The agent is running but is currently not ready to accept client requests

Ok, trying to just upload the case:

oracle:dbserver02@c1test2 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl upload
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD upload error:The agent is running but is currently not ready to accept client requests

Maybe something is stuck, so let’s kill the process and start all over again:

oracle:dbserver02@c1test2 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl stop agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
Stopping agent ...

 stopped.

Making sure we have no agent process running:

oracle:dbserver02@c1test2 /u01/app/oracle:  ps -ef | grep java | agent
oracle:dbserver02@c1test2 /u01/app/oracle:

Also adjusting the threshod for metric running:

oracle:dbserver02@c1test2 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl  setproperty agent -a
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
EMD setproperty succeeded
oracle:dbserver02@c1test2 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl setproperty agent -allow_new -name _cancelThread  -value 210
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
EMD setproperty succeeded

And starting the agent:

oracle:dbserver02@c1test2 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl start agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
Starting agent ........................................................................................................................... started but not ready.

On the Agent log:

oracle:dbserver02@c1test2 /u01/app/oracle: tail /u01/app/oracle/product/agent12c/agent_inst/sysman/log/gcagent.log
oracle:dbserver02@c1test2 /u01/app/oracle:
2020-12-20 13:15:03,457 [35:686116F5] DEBUG - StatusAgentAction: satisfyRequest Begin
2020-12-20 13:15:03,457 [35:686116F5] DEBUG - Agent Overall Health: 0
2020-12-20 13:15:03,457 [35:686116F5] DEBUG - StatusAgentAction: satisfyRequest End
Response:
initializing
2020-12-20 13:15:03,457 [35:686116F5] INFO - >>> Reporting response: StatusAgentResponse (initializing) (request id 1) <<< 2020-12-20 13:15:03,457 [35:686116F5] DEBUG - closing request input stream for "StatusAgentRequest (AGENT timeout:300)" 2020-12-20 13:15:03,457 [35:686116F5] DEBUG - overriding the buffer with a thread local copy (size: 8192b) 2020-12-20 13:15:03,458 [35:686116F5] DEBUG - closing request output stream for "StatusAgentRequest (AGENT timeout:300)" 2020-12-20 13:15:03,458 [35:686116F5] DEBUG - StatusAgentAction.call() is complete. 2020-12-20 13:15:03,458 [35:B5326F3F:HTTP Listener-35 - /emd/lifecycle/main/] DEBUG - removing entry for emdctl@18081@dbserver02=>[160849530330001] completely
2020-12-20 13:15:03,458 [35:B5326F3F] DEBUG - requests executed.
2020-12-20 13:15:03,458 [35:B5326F3F] DEBUG - HTTPListener Threads deallocated resource back to LifecycleRequestHandler partition
2020-12-20 13:15:03,458 [35:3C0B0663:HTTP Listener-35] DEBUG - using connection SCEP@1197017148 [d=true,io=1,w=true,b=false|false],NOT_HANDSHAKING, in/out=0/0 Status = OK HandshakeStatus = NOT_HANDSHAKING
bytesConsumed = 5 bytesProduced = 26
2020-12-20 13:15:03,780 [35:3C0B0663] DEBUG - using connection SCEP@1197017148  [d=true,io=1,w=true,b=false|false],NOT_HANDSHAKING, in/out=0/0 Status = OK HandshakeStatus = NOT_HANDSHAKING
bytesConsumed = 26 bytesProduced = 5
2020-12-20 13:15:06,986 [31:858161EB] DEBUG - Submitting task SchedulerHeartbeat for execution
2020-12-20 13:15:06,986 [395:1AE716D8] DEBUG - Begin task SchedulerHeartbeat on Thread: GC.SysExecutor.8
2020-12-20 13:15:06,986 [395:F944F4C8:GC.SysExecutor.8 (SchedulerHeartbeat)] DEBUG - Scheduler heartbeat
2020-12-20 13:15:06,988 [395:F944F4C8] DEBUG - Scheduling next SchedulerHeartbeat after delay 29998 including periodShift of 0 milliseconds
2020-12-20 13:15:06,988 [395:1AE716D8:GC.SysExecutor.8] DEBUG - End task SchedulerHeartbeat
2020-12-20 13:15:07,016 [31:858161EB] DEBUG - Submitting task HeapMonitorTask for execution
2020-12-20 13:15:07,017 [396:1AE716D9] DEBUG - Begin task HeapMonitorTask on Thread: GC.SysExecutor.9
2020-12-20 13:15:07,017 [396:391F60D7:GC.SysExecutor.9 (HeapMonitorTask)] DEBUG - Scheduling next HeapMonitorTask after delay 5000 including periodShift of 0 milliseconds
2020-12-20 13:15:07,017 [396:1AE716D9:GC.SysExecutor.9] DEBUG - End task HeapMonitorTask
2020-12-20 13:15:12,017 [31:858161EB] DEBUG - Submitting task HeapMonitorTask for execution
2020-12-20 13:15:12,017 [37:1AE716D0] DEBUG - Begin task HeapMonitorTask on Thread: GC.SysExecutor.0
2020-12-20 13:15:12,017 [37:FE21F10E:GC.SysExecutor.0 (HeapMonitorTask)] DEBUG - Scheduling next HeapMonitorTask after delay 5000 including periodShift of 0 milliseconds
2020-12-20 13:15:12,017 [37:1AE716D0:GC.SysExecutor.0] DEBUG - End task HeapMonitorTask
2020-12-20 13:15:12,189 [33:6D553CF6] DEBUG - HTTPListener Threads deallocated resource back to LifecycleRequestHandler partition
2020-12-20 13:15:12,190 [35:3C0B0663] DEBUG - using connection SCEP@1611645943  [d=true,io=1,w=true,b=false|false],NOT_HANDSHAKING, in/out=0/0 Status = OK HandshakeStatus = NOT_HANDSHAKING
bytesConsumed = 100 bytesProduced = 121
2020-12-20 13:15:12,191 [35:7107E334:HTTP Listener-35 - /emd/persistence/main/] DEBUG - HTTPListener Threads allocated resource from LifecycleRequestHandler partition
2020-12-20 13:15:17,017 [31:858161EB] DEBUG - Submitting task HeapMonitorTask for execution
2020-12-20 13:15:17,018 [45:1AE716D1] DEBUG - Begin task HeapMonitorTask on Thread: GC.SysExecutor.1
2020-12-20 13:15:17,018 [45:CBCC52CF:GC.SysExecutor.1 (HeapMonitorTask)] DEBUG - Scheduling next HeapMonitorTask after delay 5000 including periodShift of 0 milliseconds
2020-12-20 13:15:17,018 [45:1AE716D1:GC.SysExecutor.1] DEBUG - End task HeapMonitorTask

Following MOS Enterprise Manager12c: Oracle Database Tablespace Monthly Space Usage shows no data (Doc ID 1536654.1), a few changes were made:

$/AGENT_INST/bin/emctl setproperty agent -allow_new -name MaxInComingConnections -value 150
$/AGENT_INST/bin/emctl setproperty agent -allow_new -name _cancelThread  -value 210

The status before the change:

oracle:dbserver02@c1test2 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
Agent Version          : 12.1.0.5.0
OMS Version            : (unknown)
Protocol Version       : 12.1.0.1.0
Agent Home             : /u01/app/oracle/product/agent12c/agent_inst
Agent Log Directory    : /u01/app/oracle/product/agent12c/agent_inst/sysman/log
Agent Binaries         : /u01/app/oracle/product/agent12c/core/12.1.0.5.0
Agent Process ID       : 61641
Parent Process ID      : 61394
Currently initializing component             : Target Manager (2) (54 of 70)
Receivelet Interaction Manager Current Activity: Outstanding receivelet event tasks
----------------------------------
        TargetID = oracle_pdb.c4test_PDB1 - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:29 
        TargetID = oracle_pdb.c3test_CDBROOT - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:29 
        TargetID = oracle_pdb.c3test_PDB2 - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:30 
        TargetID = oracle_pdb.c4test_CDBROOT - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:29 
        TargetID = oracle_pdb.c6test_CDBROOT - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:29 
        TargetID = oracle_pdb.c3test_PDB3 - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:30 
        TargetID = rac_database.c1test - EventType - TARGET_EVENT for operation LOAD_TARGET submitted at 2020-12-20 12:54:30 

Target Manager Current Activity              : Compute Dynamic Properties (total operations: 37, active: 7, finished: 28)

Current target operations in progress
-------------------------------------
        oracle_pdb.c6test_CDBROOT - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c4test_PDB1 - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c3test_PDB2 - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c3test_CDBROOT - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c4test_CDBROOT - LOAD_TARGET_DYNAMIC running for 120 seconds
        oracle_pdb.c3test_PDB3 - LOAD_TARGET_DYNAMIC running for 120 seconds
        rac_database.c1test - LOAD_TARGET_DYNAMIC running for 120 seconds

Dynamic property executor tasks running
------------------------------


---------------------------------------------------------------
Agent is Running but Not Ready

And the status after the change:

oracle:dbserver02@c1test2 /u01/app/oracle:  /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
Agent Version          : 12.1.0.5.0
OMS Version            : 12.1.0.5.0
Protocol Version       : 12.1.0.1.0
Agent Home             : /u01/app/oracle/product/agent12c/agent_inst
Agent Log Directory    : /u01/app/oracle/product/agent12c/agent_inst/sysman/log
Agent Binaries         : /u01/app/oracle/product/agent12c/core/12.1.0.5.0
Agent Process ID       : 56994
Parent Process ID      : 56654
Agent URL              : https://dbserver02:3872/emd/main/
Local Agent URL in NAT : https://dbserver02:3872/emd/main/
Repository URL         : https://omsweb:4903/empbs/upload
Started at             : 2020-12-20 13:08:35
Started by user        : oracle
Operating System       : Linux version 3.10.0-957.27.2.el7.x86_64 (amd64)
Last Reload            : (none)
Last successful upload                       : 2020-12-20 13:40:41
Last attempted upload                        : 2020-12-20 13:40:41
Total Megabytes of XML files uploaded so far : 1.02
Number of XML files pending upload           : 0
Size of XML files pending upload(MB)         : 0
Available disk space on upload filesystem    : 10.85%
Collection Status                            : Collections enabled
Heartbeat Status                             : Ok
Last attempted heartbeat to OMS              : 2020-12-20 13:40:40
Last successful heartbeat to OMS             : 2020-12-20 13:40:40
Next scheduled heartbeat to OMS              : 2020-12-20 13:41:40

---------------------------------------------------------------
Agent is Running and Ready

Great! Agent issue resolved.
However, the metric is not being gathered not even after running it manually:

oracle:dbserver01@c1test1 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl control agent runCollection c1test_CDBROOT:oracle_pdb tbspAllocation
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
EMD runCollection completed successfully

oracle:dbserver01@c1test1 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl status agent scheduler | grep tbspAllocation
2020-12-28 23:05:14.562 : rac_database:c1test:tbspAllocation_cdb
2020-12-29 03:07:21.988 : rac_database:c4prod:tbspAllocation_cdb
2020-12-29 03:08:11.888 : rac_database:c6prod:tbspAllocation_cdb
2020-12-29 03:09:39.103 : rac_database:c2prod:tbspAllocation_cdb
2020-12-29 03:09:55.372 : rac_database:c3prod:tbspAllocation_cdb

oracle:dbserver01@c1test1 /u01/app/oracle: /u01/app/oracle/product/agent12c/core/12.1.0.5.0/bin/emctl control agent runCollection c1test_DW:oracle_pdb tbspAllocation
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
EMD runCollection completed successfully

On OEM Repository database:

SQL> select TARGET_NAME,TARGET_TYPE,TARGET_GUID,max(ROLLUP_TIMESTAMP )
from mgmt$metric_daily where TARGET_NAME like '%c1test%'
and TARGET_TYPE='oracle_pdb'
and METRIC_NAME='tbspAllocation'
group by TARGET_NAME,TARGET_TYPE,TARGET_GUID;  2    3    4    5

TARGET_NAME                    TARGET_TYPE          TARGET_GUID                      MAX(ROLLUP_TIMESTAM
------------------------------ -------------------- -------------------------------- -------------------
c1test_DW         oracle_pdb           7B1DF5DD4555EB978330A6D522004D44 2020-11-12 00:00:00
c1test_CDBROOT    oracle_pdb           4CE72911295C0287E053837F649B7D0E 2020-11-12 00:00:00


SQL> select TARGET_NAME,TARGET_TYPE,TARGET_GUID,ROLLUP_TIMESTAMP from mgmt$metric_daily where TARGET_NAME like '%c1test%' and TARGET_TYPE='oracle_pdb' and ROLLUP_TIMESTAMP>sysdate-3 order by 4

TARGET_NAME                    TARGET_TYPE          ROLLUP_TIMESTAMP       AVERAGE
------------------------------ -------------------- ------------------- ----------
c1test_DW         oracle_pdb           2020-11-06 00:00:00  1575.9375
c1test_DW         oracle_pdb           2020-11-07 00:00:00  1575.9375
c1test_DW         oracle_pdb           2020-11-08 00:00:00  1575.9375
c1test_DW         oracle_pdb           2020-11-09 00:00:00  1575.9375
c1test_DW         oracle_pdb           2020-11-10 00:00:00  1575.9375
c1test_DW         oracle_pdb           2020-11-11 00:00:00  1575.9375
c1test_DW         oracle_pdb           2020-11-12 00:00:00  1575.9375
c1test_CDBROOT    oracle_pdb           2020-11-05 00:00:00 37581.5625


TARGET_NAME                    TARGET_TYPE          ROLLUP_TIMESTAMP       AVERAGE
------------------------------ -------------------- ------------------- ----------
c1test_CDBROOT    oracle_pdb           2020-11-08 00:00:00  227138.75
c1test_CDBROOT    oracle_pdb           2020-11-09 00:00:00 455087.688
c1test_CDBROOT    oracle_pdb           2020-11-10 00:00:00 278230.875
c1test_CDBROOT    oracle_pdb           2020-11-11 00:00:00 208727.188
c1test_CDBROOT    oracle_pdb           2020-11-12 00:00:00 454964.063

Ok, so in summary: After fixing all issues on OEM side, everything running fine, still the database metrics are not being updated.

Long story short: After some investigation, bumped in MOS Database Hangs With Simple Queries like on view dba_data_files & dba_free_space (Doc ID 2665935.1)
Turns out this seemed to be a match. So proceeding with the recommendation:

SQL> alter session set container=DW;

Session altered.

SQL> show pdbs

    CON_ID CON_NAME                       OPEN MODE  RESTRICTED
---------- ------------------------------ ---------- ----------
         3 DW                             READ WRITE NO
SQL> select count(*) from dba_recyclebin;

  COUNT(*)
----------
     28522

SQL> purge recyclebin;

Recyclebin purged.

SQL> purge dba_recyclebin;

DBA Recyclebin purged.

Once done, all issues solved and metric being collected again:

Some additional reference:

  • Database Tablespace Metrics: Tablespace Allocation Is Not Collected (Metric tbspAllocation) (Doc ID 404692.1)
  • EM 12c : emctl start agent Fails With Error ‘Starting agent … started but not ready’ (Doc ID 1591477.1)
  • EM12c : emctl start / status agent ‘Agent Running but Not Ready’ ‘ERROR – The agent is overloaded [current requests: 30]’ Reported in gcagent.log (Doc ID 1546529.1)

I hope it helps!

OEM 12c Agent: java.lang.OutOfMemoryError: Java heap space

Hi all,

So I got this error from OEM in a client. When connecting noticed OEM agent was down.

From logs, it failed to restart because of error “java.lang.OutOfMemoryError: Java heap space“.

I tried to run clearstate but got same error.

Searched on MOS – found MOS Duplicate 1952593.1: EM12c: emctl start agent Fails With Target Interaction Manager failed at Startup java.lang.OutOfMemoryError: Java heap space reported in gcagent_errors.log (Doc ID 1902124.1)

Solution seems to be moving /agent_inst/sysman/emd/state/ content to another location before running clearstate.

After doing so, all worked fine! So if you are facing the same, try this out!

oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/bin$ ./emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 4
Copyright (c) 1996, 2014 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent is Not Running
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/bin$ cd ..
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst$ cd sysman
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman$ cd log/
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/log$ ls -lrt | tail
-rw-r----- 1 oracle dba 4096 Jan 9 09:47 emagent.nohup.lr
-rw-r----- 1 oracle dba 11165 Jan 9 09:48 startup.info
-rw-r----- 1 oracle dba 153432 Jan 9 09:48 gcagent_errors.log
-rw------- 1 oracle dba 540010788 Jan 9 09:48 heapDump_7.hprof
-rw-r----- 1 oracle dba 4687452 Jan 9 09:48 gcagent.log
-rw-r----- 1 oracle dba 1746 Jan 9 09:48 agabend.log
-rw-r----- 1 oracle dba 2863 Jan 9 09:48 gcagent_pfu.log
-rw-r----- 1 oracle dba 84308 Jan 9 09:48 emagent.nohup
-rw-r----- 1 oracle dba 762142 Jan 9 10:06 emdctlj.log
-rw-r----- 1 oracle dba 121782 Jan 9 10:06 emctl.log
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/log$ date
Monday, January 9, 2020 10:06:24 AM PST
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/log$ tail gcagent.log
2020-01-09 09:48:50,875 [32:F9C26A76] INFO - *jetty*: Graceful shutdown SslSelectChannelConnector@0.0.0.0:3872
2020-01-09 09:48:50,877 [32:F9C26A76] INFO - *jetty*: Graceful shutdown ContextHandler@63b5a40a@63b5a40a/emd/lifecycle/main,null
2020-01-09 09:48:50,877 [32:F9C26A76] INFO - *jetty*: Graceful shutdown HTTPLifecycleHandler@7284aa02
2020-01-09 09:48:50,877 [32:F9C26A76] INFO - *jetty*: Graceful shutdown ContextHandler@5dac13d7@5dac13d7/emd/main,null
2020-01-09 09:48:50,877 [32:F9C26A76] INFO - *jetty*: Graceful shutdown HTTPRequestHandler@52a34783
2020-01-09 09:48:50,877 [32:F9C26A76] INFO - *jetty*: Graceful shutdown ServletContextHandler@201d592a@201d592a/emd/browser,null
2020-01-09 09:48:50,878 [32:F9C26A76] INFO - *jetty*: Graceful shutdown ContextHandler@19a9bea3@19a9bea3/emd/persistence/main,null
2020-01-09 09:48:50,878 [32:F9C26A76] INFO - *jetty*: Graceful shutdown HTTPAgentPersistenceHandler@3d89acb5
2020-01-09 09:48:50,878 [32:F9C26A76] INFO - *jetty*: Graceful shutdown ContextHandler@5722cc7e@5722cc7e/,null
2020-01-09 09:48:53,932 [32:F9C26A76] INFO - *jetty*: Shutdown hook complete
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/log$ tail gcagent_errors.log
at oracle.sysman.gcagent.target.interaction.execution.Threshold.initThreshold(Threshold.java:4132)
at oracle.sysman.gcagent.target.interaction.execution.TargetInteractionMgr.init(TargetInteractionMgr.java:225)
at oracle.sysman.gcagent.target.interaction.execution.TargetInteractionMgr.tmNotifier(TargetInteractionMgr.java:171)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeNotifier(TMComponentSvc.java:998)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeInitializationStep(TMComponentSvc.java:1083)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.doInitializationStep(TMComponentSvc.java:916)
at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.notifierDriver(TMComponentSvc.java:812)
at oracle.sysman.gcagent.tmmain.TMMain.startup(TMMain.java:256)
at oracle.sysman.gcagent.tmmain.TMMain.agentMain(TMMain.java:557)
at oracle.sysman.gcagent.tmmain.TMMain.main(TMMain.java:546)
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/log$ less gcagent_errors.log
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/log$ cd ..
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman$ cd config/
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/config$ ls -lrt | tail
-rw-r----- 1 oracle dba 8001 May 13 2016 b64LocalCertificate.txt
-rw-r----- 1 oracle dba 17893 May 13 2016 b64InternetCertificate.txt
-rw-r----- 1 oracle dba 7833 May 13 2016 emd.properties.2016_05_13_10_05_31
-rw------- 1 oracle dba 499 May 20 2016 s_jvm_options.opt.save
-rw-r----- 1 oracle dba 8202 Sep 26 01:20 emd.properties.bkp
-rw-r----- 1 oracle dba 8204 Jan 9 09:46 emd.properties.bak
-rw-r----- 1 oracle dba 156 Jan 9 09:46 private.properties.bak
-rw-r----- 1 oracle dba 8204 Jan 9 09:48 emd.properties
-rw-r----- 1 oracle dba 266 Jan 9 09:48 autotune.properties
-rw-r----- 1 oracle dba 156 Jan 9 09:48 private.properties
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/config$ date
Monday, January 9, 2020 10:07:56 AM PST
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/config$ n/emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 4
Copyright (c) 1996, 2014 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent is Not Running
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/config$ which emctl
/db/oracle/product/agent12c/12.1.0.4/agent_inst/bin/emctl
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/config$ e agent; emctl start agent

Oracle Enterprise Manager Cloud Control 12c Release 4 Copyright (c) 1996, 2014 Oracle Corporation. All rights reserved. EMD clearstate failed: Offline clearstate failed : java.lang.OutOfMemoryError: Java heap space Oracle Enterprise Manager Cloud Control 12c Release 4 Copyright (c) 1996, 2014 Oracle Corporation. All rights reserved. Starting agent ...........................................................................................................................failed. Consult emctl.log and emagent.nohup in: /db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/log oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/config$ oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/config$ cd .. oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman$ cd emd oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/emd$ mkdir state-20200109 oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/emd$ mv state/* state\-20200109/ oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/emd$ du -hs state* 1K state 166M state-20200109 oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/emd$ emctl clearstate agent; emctl sta
Oracle Enterprise Manager Cloud Control 12c Release 4
Copyright (c) 1996, 2014 Oracle Corporation. All rights reserved.
EMD clearstate completed successfully
Oracle Enterprise Manager Cloud Control 12c Release 4
Copyright (c) 1996, 2014 Oracle Corporation. All rights reserved.
Starting agent ......................... started.
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/emd$
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/emd$ emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 4
Copyright (c) 1996, 2014 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 12.1.0.4.0
OMS Version : 12.1.0.4.0
Protocol Version : 12.1.0.1.0
Agent Home : /db/oracle/product/agent12c/12.1.0.4/agent_inst
Agent Log Directory : /db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/log
Agent Binaries : /db/oracle/product/agent12c/12.1.0.4/core/12.1.0.4.0
Agent Process ID : 27885
Parent Process ID : 27848
Agent URL : https://x0319vp114.nordstrom.net:3872/emd/main/
Local Agent URL in NAT : https://x0319vp114.nordstrom.net:3872/emd/main/
Repository URL : https://oemcloud.nordstrom.net:4900/empbs/upload
Started at : 2020-01-09 10:15:39
Started by user : oracle
Operating System : SunOS version 5.11 (sparcv9)
Last Reload : (none)
Last successful upload : 2020-01-09 10:17:35
Last attempted upload : 2020-01-09 10:17:35
Total Megabytes of XML files uploaded so far : 0.59
Number of XML files pending upload : 1
Size of XML files pending upload(MB) : 0
Available disk space on upload filesystem : 50.38%
Collection Status : Collections enabled
Heartbeat Status : Ok
Last attempted heartbeat to OMS : 2020-01-09 10:16:54
Last successful heartbeat to OMS : 2020-01-09 10:16:54
Next scheduled heartbeat to OMS : 2020-01-09 10:17:54

---------------------------------------------------------------
Agent is Running and Ready
oracle@dbserver:/db/oracle/product/agent12c/12.1.0.4/agent_inst/sysman/emd$