Exadata: ORA-07445: exception encountered: core dump [ocl_lock_get_waitobj_owner()+26] [11] [0x000000000] [] [] []

Hello all,

This is because the error is generated by an unpublished bug 17891564, as per described in MOS ORA-7445 [ocl_lock_get_waitobj_owner] on an Exadata storage cell (Doc ID 1906366.1).

It affects Exadata storage cell with image version between and The CELLSRV process crash with this error as per:

Cellsrv encountered a fatal signal 11
Errors in file /opt/oracle/cell11.  (incident=257):
ORA-07445: exception encountered: core dump [ocl_lock_get_waitobj_owner()+26] [11] [0x000000000] [] [] []
Incident details in: /opt/oracle/cell11.

The CELLSRV process should auto restart after this error.

Continue reading

Infiniband Error: Cable is present on Port “X” but it is polling for peer port

Facing this error? Let me guess: Ports 03, 05, 06, 08, 09 and 12 are alerting? You have a Quarter Rack? Have recently installed Exadata plugin to version or higher?
Don’t panic!

This is probably related to Bug 15937297 : EM 12C HAS ERRORS CABLE IS PRESENT ON PORT ‘N’ BUT IT IS POLLING FOR PEER PORT. The full message might be like “Cable is present on Port 6 but it is polling for peer port. This could happen when the peer port is unplugged/disabled“.

In fact, the bug was closed as not a bug. 🙂
As part of the Exadata plugin, the IB switch ports are now checked for non-terminated cables. So these errors ‘polling for peer port’ are the expected behavior.  Once ‘polling for peer port’ is an enhanced feature of the plugin, this explains why you most likely did not see these errors until you upgraded the OMS to and then updated the plugins.

In Quarter Racks, the following ports 3, 5, 6, 8, 9 and 12 are usually cabled ahead of time, but not terminated. In some racks port 32 may also be unterminated. Checking for incident in OEM you might see something like this image:


Continue reading

RS-7445 [Serv MS leaking memory] [It will be restarted] [] [] [] [] [] [] [] [] [] []

Having this error from cell alerthistory.log? Don’t panic!
Take a look in MOS: Exadata Storage Cell reports error RS-7445 [Serv MS Leaking Memory] (Doc ID 1954357.1). It’s related to Bug  – RS-7445 [SERV MS LEAKING MEMORY].

The issue is a memory leak in the Java executable and affects systems running with JDK 7u51 or later versions. This is relevant for all versions in Release 11.2 to 12.1.

What happens is that MS process is consuming high memory (up to 2GB).  Normally MS use around 1GB but because of the bug the memory allocated can grow upt to 2GB.  You can check it as per example below:

[root@exaserver ~]# ps -feal|grep java
0 S root     16493 14737  0  80   0 - 15317 pipe_w 18:34 pts/0    00:00:00 grep java
0 S root     22310 27043  2  80   0 - 267080 futex_ 18:15 ?       00:00:27 /usr/java/default/bin/java -Xms256m -Xmx512m -XX:-UseLargePages -Djava.library.path=/opt/oracle/cell/cellsrv/lib -Ddisable.checkForUpdate=true -jar /opt/oracle/cell/oc4j/ms/j2ee/home/oc4j.jar -out /opt/oracle/cell/cellsrv/deploy/log/ms.lst -err /opt/oracle/cell/cellsrv/deploy/log/ms.err

Note that: 267080 * 4096 = 1143MB (1GB). If your number is higher than this, it indicates the presence of the bug.

Continue reading